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How layar22 Handles Your Personal Information

Your account on layar22 is personal — and we treat your data that way. This page explains exactly what information we collect when you register, deposit via DANA, OVO or GoPay, and use our lobby, and how we keep that data secure and within…

Account data protectedDANA, OVO, GoPay payment data handled securelyYour rights, clearly statedContact us to request changesAvailable where local law permits
layar22 How layar22 Handles Your Personal Information
HOW WE PROTECT YOU

Data Security, Cookies and Account Control

We apply technical safeguards across the platform to protect your account data — from the moment you log in on your phone to the point your GoPay withdrawal is confirmed. Here is what that looks like in practice across four areas we actively manage.

Data Encryption in Transit

All data exchanged between your device and our servers — including login credentials and payment details — travels over encrypted connections. This applies on both mobile browser and desktop sessions.

Cookie Use and Controls

We use cookies to keep you logged in, remember your preferred wallet, and track session continuity across devices. You can manage cookie preferences through your browser settings at any time.

Retention and Deletion

Account data is kept for as long as your account remains active and for a period afterward as required by applicable regulations in eligible regions. You may request account closure and data deletion through our support team.

Who Can Access Your Data

Only authorised layar22 staff and contracted payment processors — such as the e-wallet networks handling your DANA or OVO transactions — can access your personal data, and only for stated purposes.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or remove data we hold on your account, our support team is the right place to start. Reach out through live chat in the lobby, or send a written request via email. For wallet-related data queries — such as which DANA or OVO transaction records are linked to your account — our account support team can walk you through the process step by step.

Team online

Live Chat Support

Open live chat directly from the lobby on any device. Describe your data request clearly and our team will confirm receipt and next steps for your account.

Email Request

Send a written privacy request to our support email. Include your registered account name and the specific data you want to access, correct or delete.

Account Help Centre

For wallet verification queries — including DANA, OVO or GoPay transaction data linked to your account — visit the Help Centre section inside your account dashboard.

Common Questions About Your Privacy on layar22

Real questions about how your data is handled on this platform — from what we store to how you ask us to delete it.

We collect your name, contact details and the payment method you select — DANA, OVO or GoPay. We also log device type and session activity to secure your account.

Transaction data is shared only with the e-wallet network completing your payment. That sharing is bound by a data-handling agreement and is used only to process your deposit or withdrawal.

Yes. Contact our support team via live chat or email with your registered account name. We will confirm what data we hold and provide it where local law and eligible-region rules permit.

Send a deletion request through our support email or live chat. Include your account name and a clear statement of your request. Our team will confirm the process and timeline for your region.

We use cookies for session continuity — keeping you logged in and remembering your wallet preference across devices. You can adjust or block cookies through your browser settings at any time.

Data is retained for a period after account closure as required by applicable regulations in eligible regions. Once that period passes, we delete or anonymise records tied to your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.