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What Governs Your Account on layar22

Every account on layar22 operates under a clear set of terms that define how your wallet, your data, and your access are handled — so you know exactly where you stand before you start.

Account TermsDANA · OVO · GoPay Wallet PolicyData Handling RulesEligibility by RegionContact Rights
layar22 What Governs Your Account on layar22
ACCOUNT SECURITY DETAIL

How We Protect Your Data and Account Access

Security and data handling are not afterthoughts on layar22 — they are built into how the account system works. Here is what we do on each front, so you can verify it against your own account experience rather than take it on faith.

Data Handling

We collect only what is needed to operate your account — login credentials, wallet identifiers for DANA, OVO or GoPay, and transaction records. No surplus data is retained beyond what our terms specify.

Cookie Policy

Cookies on layar22 handle session continuity and regional settings. You can review which cookies are active through your browser settings; we do not use cookies to share your data with third-party advertisers.

Account Security

Login uses a one-time PIN step for returning sessions on new devices. If you access layar22 from Makassar or any other location not on your usual device, the system flags it for verification before granting lobby access.

Data Retention and Requests

Account data is retained for the period required under applicable law. You may request a copy of your data or ask for deletion through the Help Center — we process those requests in the order they are received.

POLICY CONTACT PATHS

How to Reach Us About Legal Matters

If you have a question about your rights under our terms, want to request a copy of your account data, or need to report a policy concern, our support team handles legal queries separately from general account help. Reach us through any of the channels below and we will route your message to the right person.

Live Chat Open the chat widget inside your account dashboard. Legal queries are flagged separately and passed to the policy team rather than general support.
Email Support Send your question or data request by email. Include your registered account name and the specific policy section you are asking about for a faster response.
Account Help Center The Help Center inside your account settings lists current policy documents and links to submit a formal legal or data-access request directly from your profile page.

Your Questions About Our Terms

These are the questions we hear most often about how our legal terms work — covering eligibility, data rights, wallet policies and what happens if terms change. If yours is not here, use the live chat or email path above.

Account eligibility depends on local law in your region. You must confirm that opening and using an account on layar22 is lawful where you are located before registering.

Our platform terms apply equally regardless of which wallet you use. However, DANA, OVO and GoPay each have their own provider terms that govern the transfer on their side — you are subject to both.

When we revise the terms, the update date appears at the top of the document and we notify your registered contact. Continuing to use your account after that point means you accept the change.

Yes. Submit a data-access request through the Help Center inside your account settings. Include your registered name and wallet type — DANA, OVO or GoPay — so we can match your record accurately.

Data is retained for the period required under applicable law after closure, then deleted in line with our retention policy. You can request the specific retention period via email support.

Contact us through live chat or email and reference the specific clause you believe was misapplied. The policy team reviews those cases separately from routine account queries and responds in writing.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.